Your vehicle breaks down on a motorway. What should you do if you cannot get it fully onto the hard shoulder?
DVSA explanation
Standing on or near the edge of the carriageway is very dangerous. Your priority is to alert the emergency services by using an emergency roadside telephone. This connects to an operator, who'll get help out to you as soon as possible. In most cases, this is preferable to using a mobile phone, as it will show the operator your precise location.
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